When it comes to IT Support you can find everything you need on the Digital Services Portal.
On the Portal you can:
Search for information (e.g. how to connect to the WiFi)
Make an Appointment (either via phone call or on temporarily on campus at University House)
Raise a Ticket (to report a fault)
Please click one of the links below to get help with general IT issues:
Installing Microsoft Office for Mac
Installing Microsoft Office for Windows
Resetting your password
Installing the University's VPN for Mac
Installing the University's VPN for Windows
Installing the remote desktop (RemoteAnywhere) for Mac and Windows
You can also follow the IT Service Desk on Twitter to stay updated.