Coventry University London: IT Support

Introduction to Digital Services

Digital Services provide IT support at our London campus. You can find them at the TechBar (IT Helpdesk) situated in the Library.

Our technicians are available Monday to Friday during office hours. You can also call Digital Services using the phone located at the TechBar or use our IT Terminal to access services, i.e. resetting your password.

Outside office hours, you can find information on our Digital Services Portal.

On the Portal you can:

• Search our Knowledgebase for information (e.g. how to connect to WiFi)
• Make an Appointment with our technicians (either on campus or via phone call)
• Raise a Ticket (to report a fault)
• Access key services, including resetting your password

Visit the Digital Services Portal

Search the Knowledgebase

Raise a Support Ticket

Reset Your University Password

Opening Hours

Monday to Friday: 10:00 - 17:00

Pre-booked Appointments (in-person/phone call)

Available each day: 10:00 - 16:30

Limited walk-up Appointments (in-person only)

Available from: 11:00 - 12:00, 15:00 - 17:00*

(*except Wednesday: 11:00 - 12:00, 16 - 17:00 only)

Book an Appointment

Social Media

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