- Coventry University
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- Lanchester Library
- Using the Library
- Regulations, Standards & Performance
Using the Library: Regulations, Standards & Performance
Where can I see a copy of library regulations?
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Library RegulationsThe regulations for Library and Learning Resources are Appendix 3 of the Coventry University General Regulations.
How do you decide what resources are included in the library collection?
What levels of customer service can I expect from you?
Library and Learning Resources aims to be a welcoming, accessible, and supportive service providing our customers with the resources they need to succeed.
Our Customer Service Charter sets out our commitment to provide excellent customer service and sets out what you can expect from us. However, if something does go wrong and you feel we have not met our standards and wish to complain, you will also find our complaints procedure below.
Re-use of Public Sector Information Regulations 2015 (RPSI)
The 2015 Re-use of Public Sector Information Regulations regulates how information held or created by Library and Learning Resources of Coventry Education Group (including CU Archive Services), is made available for re-use as part of our “public task”.
Our 'public task' relates to our core functions of providing information in print and electronic format in support of teaching, learning and research, study spaces, and study support.
Our full policy, including how to apply, is available below.