Using the Library: Postal Request Service

Document Supply Service

Library and Learning Resources
Frederick Lanchester Library
CU Academic Services Limited
Coventry University Group
Gosford Street
Coventry
CV1 5DD

email: docsupply.lib@coventry.ac.uk

Telephone: +44 (0) 24 7765 7520

What is the Postal Loan Request Service?

The Postal Loan Request Service (PLRS) will post out books from the Library stock to staff and students that are unable to visit the Library. The service is primarily for distance students and students on placement. There is currently no charge for this service.  

How does it work?

To make a Postal Loan Request please email: docsupply.lib@coventry.ac.uk

Please check Locate beforehand to ensure we have it in stock. Send your email to us with all relevant details. We will fetch the book from the shelf, issue it to your library record and post it to you. 

Who is it for?

The service is primarily aimed at students who are unable to get to the Library due to their location or the nature of their course, however the service is open to any registered student or staff member who has confirmed that the item(s) required are available in the library. 

What can I request?

You may request any loanable book that you have checked is available on Locate. 

How many items may I request?

When requesting books the limit is your Library issuing limit. (20 books)
Please ensure that you have space on your Library card for the books that you request.

How long will it take to receive my requests?

The service will aim to send out any available item to you within two working days of receiving your request.

How much does it cost?

There is currently no charge for this service. 

I live overseas. Can I still use the Postal Request Service?

We are unable to send loan items overseas.

How do I return a book?

We would prefer that you return the books by recorded delivery post. This will enable you to trace and recover the cost of the books if they go missing. 

Postal Loan Request Service queries: Please email Document Supply Service docsupply.lib@coventry.ac.uk

InterLibrary Loan Requests from other Academic, Public, Private Libraries

We are willing to loan and photocopy our print stock (subject to copyright law) for requesters from other Libraries via the usual Interlibrary Loan procedures. Our Customer code is CV/C-1.

Send any queries or requests to: docsupply.lib@coventry.ac.uk