Customer Services: Welcome

Customer Services

In this guide, you will find answers to questions you may have about accessing the library and managing your library account.

You no longer have to book a space to enter the Library but please remember your ID card otherwise you can't get in. If you are a new student without a card please bring some other form of ID until you have your university card.

From Monday 6th September 24 hour opening will recommence from 08:00 and group room booking will be available. PC and Mac spaces on floor 1 will become bookable by the 13th September as a pilot after the general removal of space booking. We thank you for your patience while we implement these changes.

If you have lost your card please report it to Access Control straight away. You can order a new card online. 

Unfortunately, we have had to suspend our visitor schemes including SCONUL and sixth form access schemes. These will remain suspended for the Autumn term 2021 with exception of Alumni and Corporate card holders

Remember that many of our books are available as ebooks, and we would encourage library members to use ebooks as an alternative to printed copies where these are available on Locate. 

For further information, please visit our home page.